PUTRAJAYA: The public are encouraged to actively communicate with the government agencies through the various online mediums, said the Public Service Department (PSD) director general Tan Sri Mohamad Zabidi Zainal.
Speaking at the launch of the National Digital Conference 2013 event today, Mohamad Zabidi said the role of Internet was vital in creating a better government service performance to allow smooth interaction with the public and the agencies.
He said several initiatives had been carried out such as the Public Sector Data Centre (PDSA), Integrated Government Network (1GovNet) , Government Cloud (1GovCloud), Government Unified Communication (1GovUC), Service Intelligence, digital Document Management System (DDMS) and myGovMobile.
"These initiatives have allowed the agencies to get the best services through the central sharing or resources and information.
"The services available have traits such as pay-per-use for PDSA services, bandwidth on demand for network services, shared application systems like MyMesyuarat and DDMS in 1GovCloud," he said.
He said collaboration between the private and the public sector had also enhanced the central data services for the agencies.
Mohamad Zabidi added the Digital Malaysia (DM) initiative was also part of the government's efforts to spur more technology users among the public.
"We are currently having an information overload due to excessive data that might not be fully accurate. Therefore, we must play a role in gathering and giving out reliable and updated sources to ensure that the people's unity would remain intact," he said.
He also launched the Public Sector E-Learning (EPSA) 2.0 programme, an updated version of the online portal that allowed government employees to access online courses.
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